Frequently Asked Questions

We get these questions a lot. Here are our best answers...

Safety is the top priority. Ensure you:

•Turn off the main power if it’s safe to do so, but only if you can reach the fuse box without standing in water.

•Avoid walking in floodwater, as it can be contaminated or electrically charged.

•If the flooding is caused by a burst pipe, shut off the water at the main valve.

•Evacuate the premises if the flooding is severe and contact local authorities or emergency services if necessary.

It depends on the extent and source of the flooding:

•If floodwater has reached electrical outlets, the structure may no longer be safe.

•Floodwaters can contain hazardous materials, including sewage, chemicals, and sharp objects.

•Mold growth can occur quickly in damp conditions.

•Always prioritize safety and consider seeking alternative accommodations until a professional can assess the situation.

We use a range of cleaning methods, including steam cleaning (hot water extraction), dry cleaning, and encapsulation. With over 12 years of experience in the carpet cleaning industry, we’ve found that steam cleaning delivers the most thorough results for most carpets, as it reaches deep into the fibers to remove dirt, allergens, and tough stains. However, we always assess your carpet type and specific needs to recommend the best method for optimal results.

Typically, carpets take between 4 to 12 hours to dry, depending on the type of carpet and environmental factors such as humidity and airflow. Thanks to our advanced equipment and over 12 years of experience, we leave your carpets with minimal moisture, ensuring faster drying times. We also provide tips on how to enhance airflow for quicker drying, making sure your home is back to normal as soon as possible.

Yes, all our cleaning solutions are 100% safe for pets and children. We prioritize using eco-friendly, non-toxic products that are tough on dirt but gentle on your home’s environment. With over 12 years of experience, we’ve refined our cleaning processes to ensure both effectiveness and safety, so you can rest easy knowing your family is safe after a cleaning.

Upholstery CleaningArea Rug CleaningArea Rug Repair and SergingTile & Grout CleaningWater Damage RestorationMold RemediationPlumbing ServicesAir Duct CleaningDryer Vent CleaningOdor RemovalPet Stain and Odor RemovalAir and Contents SanitationHome Maid ServicesCarpet Stretching and Repair

 

 

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Deep Cleaning