TERMS AND CONDITIONS: COLLECTION AND USE OF INFORMATION

Last Updated: September 26, 2023

By engaging with Best Carpet Cleaning Services, LLC and/or its contractors, hereinafter referred to as the “Company,” you agree to the following terms and conditions regarding the collection, use, and documentation of your information and services provided by the Company.

1. Collection of Information:

1.1. The Company may collect personal information, including but not limited to your name, address, contact number, email address, and any other relevant data to facilitate service provision, communication, or marketing efforts.

1.2. By providing your personal information, you consent to the Company collecting, storing, and using your data in line with these terms.

2. Use of Information:

2.1. The information collected may be used for:

Processing requests, orders, or applications related to our services.
Sending promotional and marketing materials.
Responding to queries or feedback.
Conducting market research or customer satisfaction surveys.
Complying with any legal or regulatory requirements.
2.2. The Company will not sell, lease, or distribute your personal information to third parties unless we have your explicit permission or are required by law.

3. Marketing Communications:

3.1. By providing your personal details, you agree to receive marketing communications from the Company. These may include newsletters, promotional offers, or updates about our services.

3.2. You have the right to opt out of receiving marketing communications at any time by contacting the Company or following the unsubscribe link in the email communications.

4. Photo Documentation of Services:

4.1. The Company reserves the right to take photo documentation of services rendered as a means to validate, verify, and demonstrate the completion and quality of those services.

4.2. All photos taken will respect your privacy and will focus solely on the service aspect, ensuring no personal or sensitive information is captured.

4.3. Such photo documentation may be stored securely by the Company and may be used internally for quality assurance, training, or dispute resolution.

4.4. The Company will not share, sell, or distribute these photos to third parties without your explicit consent, except where required by law or in the context of a legal dispute.

5. Data Security:

5.1. The Company implements robust security measures to ensure that your personal data is safe from unauthorized access, alteration, disclosure, or destruction.

5.2. While we endeavor to protect your personal information, the Company cannot guarantee the security of the data you transmit to us, and any transmission is at your own risk.

6. Amendments to the Terms:

6.1. The Company reserves the right to amend these terms and conditions at any time. Any changes will be communicated on our website or through other appropriate means. Your continued engagement with the Company following any changes indicates your acceptance of those changes.

7. Contact Us:

Should you have any questions or concerns about these terms and conditions or the way we handle your personal data, please contact us at [email protected].